Privacy Policy

Effective Date: [07/30/2025]

Welcome to Mkopo Pesa. We value your privacy and are committed to protecting your personal information. Please read this privacy policy carefully before using our application to understand how we collect, use, disclose, and protect your information.

1. Information We Collect

When you use our application, we may collect the following types of information:

• Personal Identification Information: Information you provide when registering for an account, such as your name, ID number, phone number, email address, etc.
• Location Information: We may collect your location information while you use our application to provide personalized services and ensure the security of your account.
• Financial Information: Financial information related to loan applications, such as income, expenses, bank account details, etc.
• Device Information: Including your device identifiers, operating system version, application version, etc.
• Usage Data: Statistics on how you use the application, such as pages clicked, features used, etc.

2. Use of Information

We may use the information collected for the following purposes:

• To process your loan application and provide related services.
• To verify your identity and ensure compliance with laws and regulations.
• For credit assessment and risk management.
• To improve the services we offer and optimize user experience.
• To communicate with you, including sending important notifications and promotional information.

3. Disclosure of Information

We are committed to not selling your personal information to third parties. We may disclose your information in the following cases:

• Legal Requirements: In the event of legal requests or legal proceedings.
• Service Providers: Third-party service providers we collaborate with (such as payment processing, data analysis, etc.) who only access your information as necessary to help us provide services.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

4. Information Security

We take reasonable technical and managerial measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of online transmission or electronic storage can guarantee 100% security.

5. Data Reporting Disclosure

In order to improve our services and enhance user experience, we may upload the data collected to the server (https://api.elindom.com). Before uploading any data, we will ensure that you have clearly provided informed consent. The data collected may include application usage statistics, device information, and other information related to your use of our services.

All collected data will be processed in an anonymous or de-identified manner and will only be used for internal analysis purposes. We are committed to not selling your personal information to any third parties. If you do not agree to the upload of your data, you can refuse to grant authorization and choose not to participate in the relevant features or services.

6. Your Rights

Under Tanzanian law, you have the right at any time to:

• Access the personal information we hold about you.
• Update or correct inaccurate personal information.
• Request the deletion of your personal information.
• Withdraw any previous consent you gave us for processing your personal information.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time. When we make significant changes to this policy, we will notify you through the application. You should regularly check for the latest version of the privacy policy.

8. Company Information

Mkopo Pesa is a secure loan application developed by Elindom Technology Private Limited. The company was established on December 25, 2021, registered in Bengaluru, with CIN U72200KA2021PTC145854 and registration number 145854.

8. Contact Us

If you have any questions or concerns about this privacy policy or our information processing, please contact us via the following methods:

• Email: [email protected]
• Address: 2ND BLOCK HRBR LAYOUT KALYAN NAGAR 560043 Bengaluru

Thank you for choosing Mkopo Pesa. We look forward to providing you with quality loan services.